Thursday, April 2, 2009

Phone hate and redemption

Hate my cell. I have for a while. Piece of bad cell phone..ness. I won't tell you which one, doesn't matter and I don't usually bash products openly. MY experience is not EVERYONE'S experience. The SERVICE I will complain about openly and with great zest. After the phone call I missed turned into a voice-mail message 2 hours later...I was officially done!

Now, I talked to a few other Sprint users who have been having the same problem here in Utah, so no new phone would do, MUST change carriers. Glenn has a Blackberry on TMobile for work and when he is in London, it's seamless. Bonus for TMobile. AND every time I try to log in to my Sprint Account on-line it tells me I don't exist, that my phone number is NOT one of theirs...well it won't be very soon. I have been with them for over 10 years and at least that many phones, but their Customer Services BLOWS.

I had TMobile for business a few years back and they were VERY helpful and their rates where fabulous! Another Bonus for TMobile.

I am a pretty straight forward cell user. I don't care if I waste minutes, I don't care if I pay extra for going OVER my alloted minutes, BUT I DO care if I can change my services without signing in blood for two more years. TMobile lets me change AND lets me add a phone without a new plan unless I need one. This may be a limited offer but still...another Bonus. With Sprint, if I bought a new phone for me but didn't get Glenn a new one AT THE SAME TIME, I had to sign up AGAIN when I DID buy him one. So, I would sign the contract for my new phone and then a week, or a month later, sign another one when I bought him a phone. Dumb is an understatement.

I hate ATT. For apparent reasons..anyone remember Ma Bell?

Verizon was too expensive.

TMobile has the G1.

 

And now *I* have the G1. It's sexy. Turning out to be the best phone I have owned in a LONG time. It has all the things I need and more. I can call people with it. :) I can check my Gmail and launch my Chat, I have maps and internet, unlimited text messaging with a data package that is still LESS than my Sprint package. Cool. Sprint charged me PER message and I couldn't add a text package when my friends and family started hitting me with texts, unless i signed a NEW contract. I have a G1 and a new service and I couldn't be happier...NOW if I can get my number transferred without a penalty....



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